Westford Veterinary Emergency and Referral Center at 11 Cornerstone Square #100 in Westford, Massachusetts

Customer Reviews about Westford Veterinary Emergency and Referral Center

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  My mom recently brought my dog here while I was on a trip to California and my dog was having an emergency cardiac episode. The vet on duty revived her and the staff was all extremely kind to her and us throughout the whole ordeal (I came back from my trip early and arrived 24 hrs later). Because they don't have a cardiologist on staff and it was the weekend, we had to wait 3 days until a cardiologist could see her. Because the person they use isn't on staff, I wasn't able to meet with the cardiologist directly. That cardiologist didn't arrive at the exact diagnosis (and none of the ER vets could figure out exactly what was going on) and I didn't get any exact answers until later in the week when I took her to Blue Pearl. I had also brought in a sentimental blanket for my dog to have with her during her stay and they temporarily lost it and were not particularly interested in attempting to find it until I absolutely insisted they check again (it was recovered). Over all, they did save my dog's life, but it did cost $4000 (although I honestly would've paid anything). They didn't really figure out what happened to her, but it was a band aid until I could get her in with a specialist some days later. If this is the closest ER to you, I wouldn't hesitate to come here in a life or death emergency, but if you do have other options or are within proximity to Blue Pearl or Tufts, that would likely be preferable because of the specialists they have on staff. They were very sweet with us and very very kind to my dog. They allowed us to have a room to visit with her and genuinely seemed to care about her. One of the male vets on staff did give me a very grim prognosis while I was still in California which turned out to be inaccurate and caused me undue alarm, but the other vets seemed much more on the ball.
  May 01, 2017

  by Catherine Sinkel

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About Westford Veterinary Emergency and Referral Center in Westford